Privacy Policy

Last updated: January 1, 2025

Introduction

CarePlix Healthcare LLC ("CarePlix", "we", "us", "or "our") operates the Loop Ring health monitoring device and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Loop Ring device, mobile application, and related services.

Information We Collect

Health and Biometric Data

The Loop Ring collects various health metrics including but not limited to:

• Heart rate and heart rate variability
• Sleep patterns and sleep stages
• Activity levels and movement data
• Body temperature variations
• Blood oxygen levels
• Stress indicators

Personal Information

We may collect personal information such as:

• Name, email address, and contact information
• Age, gender, height, and weight
• Account credentials and preferences
• Device identifiers and technical information

How We Use Your Information

We use the collected information to:

• Provide personalized health insights and recommendations
• Monitor and analyze your health trends over time
• Improve our products and services
• Communicate with you about your account and our services
• Ensure device functionality and troubleshoot issues
• Comply with legal obligations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your health data is encrypted both in transit and at rest.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal health information to third parties without your explicit consent, except as described in this policy. We may share aggregated, anonymized data for research purposes.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your account and associated data
• Export your data
• Withdraw consent for data processing

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Health data may be retained longer for trend analysis and personalized insights.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: