Terms and Conditions

Last updated: January 1, 2025

Agreement to Terms

These Terms and Conditions ("Terms") govern your use of the Loop Ring device, mobile application, and related services operated by CarePlix Healthcare LLC ("CarePlix", "we", "us", or "our"). By accessing or using our services, you agree to be bound by these Terms.

Description of Services

Loop Ring is a health monitoring device that tracks various biometric data including heart rate, sleep patterns, activity levels, and other health metrics. Our services include the physical device, mobile application, cloud-based data analysis, and AI-powered health insights.

Medical Disclaimer

IMPORTANT: Loop Ring is designed for general wellness purposes and is not intended to diagnose, treat, cure, or prevent any disease. The information provided should not be used for medical diagnosis or treatment. Always consult with healthcare professionals for medical advice.

User Accounts

To use our services, you must create an account and provide accurate information. You are responsible for:

• Maintaining the security of your account credentials
• All activities that occur under your account
• Promptly notifying us of any unauthorized use

Acceptable Use

You agree not to:

• Use our services for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our services
• Share your account with others
• Reverse engineer or modify the Loop Ring device

Device Care and Warranty

Your Loop Ring comes with a limited warranty covering manufacturing defects. The warranty does not cover:

• Damage from misuse, accidents, or normal wear
• Water damage beyond the specified IP rating
• Damage from unauthorized modifications
• Battery degradation after normal use period

Data Ownership and Privacy

You retain ownership of your personal health data. By using our services, you grant us a license to process this data to provide our services. Please refer to our Privacy Policy for detailed information about data handling.

Subscription and Payment

Some features may require subscription payments. By subscribing, you agree to:

• Pay all applicable fees
• Automatic renewal unless cancelled
• Our refund and cancellation policies

Intellectual Property

All content, features, and functionality of our services are owned by CarePlix and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute our proprietary content without permission.

Limitation of Liability

To the maximum extent permitted by law, CarePlix shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Indemnification

You agree to indemnify and hold CarePlix harmless from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of any rights of another.

Termination

We may terminate or suspend your account and access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of [Jurisdiction].

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through our services. Continued use after changes constitutes acceptance of the new Terms.

Contact Information

If you have any questions about these Terms, please contact us at: